CURRENT RESUME

auburn rutledge

linkedin.com/in/auburnrutledge • auburnrutledge.com • https://calendly.com/auburn-rutledge

LEADERSHIP • COACHING • PROGRAM MANAGEMENT • OPERATIONS

I design, build, and nurture the systems and relationships that help your people and organization thrive. For 15+ years, my work has grown into a human-centered, creative, systems-oriented praxis. I love working with teams to create structures that help people do meaningful work in spaces designed for growth, safety, and accountability. I'm strengthening my practice through liberatory-informed, community-based coaching and facilitation for career change, life design, leadership, and transitions. I've also taken a leadership role to drive the growth and flourishing of Future Front Texas, a visionary Austin arts & culture nonprofit planning its next 10 years of nurturing innovation and belonging in creative communities.

Some of my work:

• Built a client success department from the ground up at a mission-driven software company in six months, growing it to a 90%+ retention rate

• Led global teams of 5-40+ through high-stakes client experience and escalations work, mentoring many people into their own next chapters

• Guided my strategic lifecycle team through multiple reorganizations, keeping people informed and engaged throughout the change while maintaining successful launches of 20+ products per year

• Grew and supported a team managing portfolios of 1K+ partners, transforming their KPIs to align with business and client outcomes

• Designed and facilitated a community-based leadership program for underrecognized leaders, built on a five-stage experiential model and a duty-of-care practice rooted in consent

After many years leading teams, developing programs, and managing operations across gaming, travel, and tech, I've moved my work toward my passion and purpose: leadership development, program and community building, and coaching, in service of people and missions that matter.

I believe leadership can be liberatory, empathetic, and powerful. I believe the people closest to a problem hold the wisdom to solve it. And I believe the best systems make room for authenticity and wholeness. I'm dedicated to uplifting emerging leaders and changemakers, especially in our most marginalized and underrecognized communities. These principles guide how I build teams, design programs, and coach.

I'm looking for mission-driven work where I can build programs and infrastructure for thriving, whether within an organization or through coaching and consulting partnerships. In every role, I focus on growing people into their voice and power while driving success across the business, my teams, and my partners.

I am especially energized by work that:

• Bridges strategy and human experience

• Supports learning, community, and social impact

• Builds inclusive, thoughtful systems that help people thrive

CORE COMPETENCIES

• Program & Project Management

• Program Design & Facilitation

• Operations, Process, & System Design

• People Leadership

• Coaching & Professional Development (including Facilitation & Workshops)

• Stakeholder & Partner Relationships

• Cross-Functional Alignment & Change Management

• Data-Informed Decision-Making, Planning & Reporting

• Ecosystem & Network Development

• Customer Experience Strategy & Lifecycle Management

• Mission-Driven & Community-Centered Work